Refund policy
First purchase
Your first purchase of a paid plan or a credit pack is refundable if you request a refund within 14 days of purchase and have used less than 10% of the credits included in that purchase. Using 10% or more of those credits does not qualify for this refund.
Renewals and cancellation
Renewal payments are not refunded under this policy. You can cancel a subscription at any time in the billing portal in your dashboard. Your plan stays active until the end of the paid period and will not renew after cancellation.
Crypto plans are prepaid and do not renew automatically. A further purchase to extend a crypto plan is a renewal for this policy.
Monthly plan credits expire at the end of each paid period and do not carry over. Credit packs are one-time purchases and never renew; pack credits expire 12 months after purchase.
Credits with the earliest expiry are spent first; never-expiring trial and legacy credits are spent last.
Crypto refunds
Approved crypto refunds are paid in USDT to a wallet you provide, including when the original payment used a different coin. Support will confirm the wallet and network with you before sending the refund.
How to request a refund
Email support@stealthasf.com from your account email address. Include your order number and say that you are requesting a refund. For a crypto payment, also provide your USDT wallet address and network.
We reply within 24 hours on business days. This is the support response time, not a promise that a refund will have arrived by then.
This policy does not limit any mandatory rights you have under applicable law. Read our Terms of Service or contact us if you have questions.